Manage your Set-top boxes deployed all around the world, using a single and easy to use interface.

Reduce the overall costs and increase customer value

Remote control of devices

Control any device wherever it is deployed and control all of your hardware and software’s lifecycle.

Audience profiling and behavior prediction

Know the usage your devices are having according to each user profile and predict actions you must have in place for each cluster.

Pre-emptive action

Get bug reports and act on them before they escalate into a network problem.

Network monitoring

Make sure your network is healthy and running according to your plans, easily adapting in case of change.

After-sales costs reduction

Provide technical support without the need of a technician. Provide remote assistance with real time interaction.

Reduce on-site assistance

By managing all of your deployed hardware from one single place, you are now able to see what your client is experiencing and act on it, without ever setting foot on the deployment site. Studies have shown that 30% of all on-site repairs can be avoided, and are caused by the client not being able to properly explain the malfunction.

Increase Hardware Lifecycle

Make sure your set-top boxes are up to date and healthy, by making routine and segmented check-ups, and this way ensuring their longevity. Monitor piracy usage and other factors that may put your devices at risk. Don’t leave hardware replacement as a routine procedure and smartly manage your fleet, preventing and monitoring.

Improve Customer Support

Stop losing customers due to bad technical support experiences. With our visual interface, your support team is able to access what your client is experiencing, putting aside miscommunication and reducing troubleshooting times, going straight to issue solving. Earn more value per customer, by retaining and engaging in smart follow ups.

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